CS
Cathryn S
1 reviews | Active since Feb 2016
03 Nov 2021, 11:29
NO SIGNAL
THIS CANNOT BE ONE OF VODACOMS PROUDEST MOMENTS!!!! July was the 1st that I reported no signal in our area, it is now November and we still have no signal. So was advised to get a booster R6000-00 later I still have no signal, and cannot return the booster as package is open. Have now had satellite installed so I can run our business, but cannot call clients as VODACOM cannot get back to you with assistance. I am seriously thinking of going the legal route, as this has been extremely damaging to our business
IS THERE ANYONE WITH SOME KNOWLEDGE THAT CAN ASSIST ME, AND NOT USE COVID AS AN EXCUSE?
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Vodacom's replyOfficial
03 Nov 2021, 14:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Nov 2021, 14:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team