1 reviews | Active since Mar 2014

01 Feb 2019, 10:57

No signal

No signal!!!

I've logged several complaints. Still no signal where I'm staying at.

Ref 1- ********** ********** closed Ref 1- ********** ********** closed Ref 1- ********** ********** closed

Seems to me that vodacom cannot provide a service.

Please re-open the calls and refund me for time I was unable to use vodacom services.

Thank you Jhonny ********** 034

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2019, 11:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply01 Feb 2019, 11:58
Official
Dear Joachem, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  We have escalated your query again to our Network Team for assistance. Your SR reference number is ***. 

You will be contacted with feedback within 24 hours. 

Regards,
Vodacom Consumer Website Team 

Best regards,