MB
Mareli B

1 reviews | Active since Oct 2015

06 Nov 2017, 21:01

No signal

We have been without signal in Louwsburg since Friday morning.Over the weekend I sent a tweet to vodacom support informing them of this.After many messages they basically ignore my request because I don't have a contact number where the can phone me(as all our phones have NO signal). So we are still left without phones.Absolutely useless!

0
Replies (2)
Vodacom
Vodacom's reply07 Nov 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply07 Nov 2017, 09:06
Official

Good day Mareli

This query has been escalated to relevant department .

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

Best regards,