RT
Rochelle T
1 reviews | Active since Jan 2022
24 Jan 2022, 13:13
NO SIGNAL
I dont have signal at home for more than six month was promised for a credit for the 3 months bill but still didnt get. My husband and fathers account aswell.please assist me.My number is *** can get signal at home.Si fed up with promises. Want a credit on all my accounts and wife's and father inlaw. Address 67 strauss street delft 7100
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Jan 2022, 14:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Jan 2022, 14:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RT
Rochelle T's updateReviewer Update
01 Feb 2022, 09:43Good day
Im still awaiting my 2nd call.Was told by a gentlement from Vodacom he will call me back.He gave me a credit for husband but not for my father and myself and Im still without signal.Was told the signal will be up and running the end of January 2022.Im just fed up I want the following numbers to be cancelled on my account without panelties.
***
***
***
***
With immediate effect and want a credit for this months.
Please please please
Im still awaiting my 2nd call.Was told by a gentlement from Vodacom he will call me back.He gave me a credit for husband but not for my father and myself and Im still without signal.Was told the signal will be up and running the end of January 2022.Im just fed up I want the following numbers to be cancelled on my account without panelties.
***
***
***
***
With immediate effect and want a credit for this months.
Please please please
RT
Rochelle T's update01 Feb 2022, 09:43
Reviewer Update
Good day
Im still awaiting my 2nd call.Was told by a gentlement from Vodacom he will call me back.He gave me a credit for husband but not for my father and myself and Im still without signal.Was told the signal will be up and running the end of January 2022.Im just fed up I want the following numbers to be cancelled on my account without panelties.
***
***
***
***
With immediate effect and want a credit for this months.
Please please please
Im still awaiting my 2nd call.Was told by a gentlement from Vodacom he will call me back.He gave me a credit for husband but not for my father and myself and Im still without signal.Was told the signal will be up and running the end of January 2022.Im just fed up I want the following numbers to be cancelled on my account without panelties.
***
***
***
***
With immediate effect and want a credit for this months.
Please please please