No signal 15km from JHB CBD

Item: Vodacom
Rating: 2
Author: Eugene G

For the last 4 weeks I have been trying to get Vodacom to assist me with a repair of the 3g booster they installed at my house to no avail. They do not have a direct no for the networks department. Everyone passes the buck to the next person. No one gives feedback. Reference no.: A2-1N6Q-MXRU3. Loyd never answers his phone. Currently I am unable to use any of the 4 Vodacom lines I have at my home which is 15 km outside JHB CBD.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

21 Apr 2016, 06:24

Hello eug001,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team

Vodacom's reply21 Apr 2016, 06:24

Official

Hello eug001,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team