ZL
Zanke L
1 reviews | Active since Dec 2017
17 Jul 2019, 14:44
No Show LTE
App**** for fibre 2 July 2019 with interim LTE. Got the fibre modem (Currently useless as I have no Fibre) still waiting for LTE. App**** 2 times now and still you have nothing. All calls made are being transferred and heard it was escalated a few times without any success or contact from Vodacom. Please let me know if you are going to continue being useless so I could get another provider.
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Vodacom's replyOfficial
17 Jul 2019, 15:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jul 2019, 15:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,