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venelli S
1 reviews | Active since Aug 2015
07 Jan 2022, 19:03
No Show
No I would never recommend the services of Vodacom to family or friends ,as by now,you yourselves have realized their nonchalant behavior pertaining to retrieving my cell number. A no show.Even though I was reassured that an agent would get back to me.
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Replies (2)
Vodacom's replyOfficial
08 Jan 2022, 15:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jan 2022, 15:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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venelli S's updateReviewer Update
03 Apr 2024, 11:24Thank you vodacom for your response. All was achieved and settled.I now have my old number,thank you for your kind customer care and efficient solving of my urgent iissue.
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venelli S's update03 Apr 2024, 11:24
Reviewer Update
Thank you vodacom for your response. All was achieved and settled.I now have my old number,thank you for your kind customer care and efficient solving of my urgent iissue.