NM
Nomvula M

1 reviews | Active since Jul 2012

11 Feb 2015, 07:43

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I logged a complaint about Vodacom on 4 Feb 2015 (the complaint was data related), the very same day I received a response from them via Hello Peter that a Consultant would be in touch with me. To date I have not even heard a word from Vodacom. <br> <br> The partial link to my response from them is as follows: /vodacom/complaints/data-*****-***. <br> <br> At present it seems to me that Vodacom clearly does not care about their paying customer, so much for Customer Care!!! Feels to me as though seeing as I'm bound to a contract with them and they are guaranteed that they shall receive monthly payments from me it doesn't really matter to them whether or not I'm a happy customer.<br>

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Replies (1)
Vodacom
Vodacom's reply11 Feb 2015, 08:03
Official
Hello Dzunigirl,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team

Best regards,