BM
Beon M

1 reviews | Active since Sept 2017

06 Sept 2017, 09:56

No sevice delivery

Have a data contract. Had a data dispute in September 2016. Data card was locked. Got it unlocked in January and in April it was locked again. Trying to get it unlocked again, but ended up in cancelling the contract. Doesn't help talking to the people. January, when they unlocked it, the gave me an extra gig of data, supposedly for free and ended up billing me for that as well.

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Replies (1)
Vodacom
Vodacom's reply06 Sept 2017, 10:22
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team