DB
Donovan Barton-Hobbs

1 reviews | Active since Aug 2012

10 Dec 2017, 13:26

No servicefor 10 Days

As of the 1st December I have had no service from Vodacom - despite early promises and commitments, they have now gone quite. I am able to receive calls and sms's, but cannot make calls, or send any sms's. As Vodacom have unilaterally interrupted my service and appear to be unconcerned about this, I am hoping to be able to terminate the contract, which is coincidentally 10 days old!!

0
Replies (1)
Vodacom
Vodacom's reply11 Dec 2017, 06:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team