DW
Daniel W

1 reviews | Active since Oct 2017

04 Jul 2024, 18:16

No service yet a full bill.

Vodacom service gone for the whole day. Yet I pay for a full month's service. For such a big service provider this amount of downtime is extremely disappointing. This is ontop of being forced to use vodapay which works even less than the Vodacom app did. Definitely rethinking where my loyalties lie, sad as I've been a customer for many years.

0
Replies (1)
Vodacom
Vodacom's reply05 Jul 2024, 07:58
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team