No service when applying for a new contract

I have been trying for a week to apply for a new data contract online which is supposed to be easy and fast. When a vodacom representative finally called me to confirm the application she said that she could not assist me and gave me a new number to phone. This number was for support and not sales which again could not assist me. All the available numbers to call for sales is inactive due to unforseen circumstances. Everytime you get to someone they just say sorry try to phone some other time. I have wasted both time and data on this and have not gotten any closer to obtaining what is advertised both in product and service.