No service whatsoever from Vodacom.

18 Sep - I phoned to report issues with my fibre connection. 19 Sep - Still not sorted, so I phoned again. 20 Sep - Still not sorted, so I phoned again. Line was up, eventually. 28 Sep - I phoned to report issues with my fibre connection. Sorted and line was up. 8 Oct - I phoned to report issues with my fibre connection. Line was up and down on subsequent days with SR*** remaining open. 25 Oct - I phoned to ask what is happening and was told the service request was closed because it was resolved. I said it wasn't resolved and I still have connection issues. New service request SR*** logged and I was told the last time my router showed as connected was 35 days ago. A technician will call me to make an appointment to resolve the problem onsite at my home. 1 Nov - I phoned as no appointment has been made yet. Was told they tried to call me on 27 Oct and 29 Oct but I didn't answer the calls. But there was no way to know who called me from an unknown number and the technician didn't leave a message with a name or telephone number so that I could return the call. 3 Nov - Still no word from anyone. Total of 44 days with ***** Internet connection of which the last 10 days are without Internet altogether. But yet, you have deducted my fibre payment without any shame from my bank account on Saturday. I am a VERY unhappy Vodacom fibre customer and should never have moved from my other service provider 2 months ago.