GB
Gideon B
1 reviews | Active since Dec 2016
20 Nov 2022, 10:06
No service whatsoever
Three weeks down the line... Vodacom still has not contacted me. They use third parties ALISOM COMMUNICATIONS. Vodacom still has not canceled the contract. Vodacom still has the money they *******ly took from me. Mr Buti Ndubane the manager at Woodlands may be available when I visit the shop for the third time. Let's hope this gets resolved soon.
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Replies (2)
Vodacom's replyOfficial
20 Nov 2022, 11:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2022, 11:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GB
Gideon B's updateReviewer Update
20 Nov 2022, 15:43The same empty, automated reply from Vodacom.
GB
Gideon B's update20 Nov 2022, 15:43
Reviewer Update
The same empty, automated reply from Vodacom.