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Paula M
1 reviews | Active since Jun 2012
23 May 2016, 09:48
No Service what so ever
<p>I took out a new contract with Vodacon for R780 per month, they are charging me R2200 extra every month on DATA, when I can pay R150.00 for a gig, during the day I have wifi at work and I have wifi at home and yet I still get charged ove R2000 extra for DATA, we have called numerous times and have had no explanation as to why and how, and they can not send me a breakdown of my DATA usage. Is this where its come too, where Vodacom can just charge whatever they want we must just pay!!! I had a previous contract for let R480 per month and I never had this problem!!!</p>
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Replies (1)Vodacom's replyOfficial
23 May 2016, 11:14Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 May 2016, 11:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
