VG
Venesha G

1 reviews | Active since Sept 2019

16 Sept 2019, 18:36

No service was provided and was treated worse than garbage

I am highly disappointed and disgusted with your service

I order for a fiber line weeks apparently you'll ate supposed to call me for a booking for the installation. However, you'll did not after a week+ waiting I finally got tired and phoned you'll they told me we can do the booking. I booked fit today Monday 16th September 2019 at 10am but no one came at 11am I called to find out what is going on but all I got was disrespect snd6i was told they will get back to me but they did not I tried again at 2pm but nothing. No help what so ever.

It is extremely disrespect to me as a customer.

0
Replies (2)
Vodacom
Vodacom's reply17 Sept 2019, 06:55
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply30 Sept 2019, 13:26
Official
Dear Customer

Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.