1 reviews | Active since Feb 2011
No Service, Waiting a week for Port from MTN
Good day, <br> Our company recently port 7 numbers to Vodacom due to MTN's bad signal and reception. It's been a week or more that Vodacom struggles to port these numbers. The handsets weren't delivered as promised on time. 5 numbers has been activated so far, if i want to add recurring data, and change the limit as the limits set by Vodacom is really high and ridiculous, and open the Caller ID Line, Vodacom Customer Service keeps on transferring me from one person and department to another. I did phone *** but as soon as they see more than one line, they transfer me. Then I've tried to register on line, but when you must verify your email the link doesn't even work. This is really frustrating. MTN HAVE THE WORST SIGNAL AND RECEPTION BUT THE CUSTOMER SERVICE IS EXCELLENT, ONLY ONE EMAIL AND EVERYTHING IS SORTED VIA EMAIL IMMEDIATELY. WHY IS VODACOM SO FAR BEHIND.
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Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
