MM
Michelle M
1 reviews | Active since Jun 2021
16 Jun 2021, 10:58
No service Vodacom.FiBRE
Vodacom has no service when it comes to Fibre. When the Towers went down. My fibre was effected. It has been almost 2 weeks and no service. No contact from Vodacom. I refuse to pay a service that I do not get. This is the second time. The previous time. I waited 1 month before getting any service. I called over 20x and no Joy. Paying premium fibre yet get no service. This is not what I expected from such a large Corporation.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
16 Jun 2021, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jun 2021, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team