MC
Magda C

1 reviews | Active since Apr 2018

18 Apr 2018, 08:32

'No service' Vodacom signal

Poorest of poor signal in my area. Most of the time my cellphone is on `no service` My husband were on MTN - switch to Vodacom because of signal that stage - now Vodacom is so poor - he want to go back on MTN but because of contract it will cost a lot of money. We are on a farm - no Telkom - only poor Vodacom! Complaining for years now about the signal and nothing happens. Even send co-ordinates as requested - but nothing!! Please help us!!!

0
Replies (4)
Vodacom
Vodacom's reply18 Apr 2018, 10:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MC
Magda C's update18 Apr 2018, 13:10
Reviewer Update
Thank you so much! I hope something is going to happen now!
Vodacom
Vodacom's reply19 Apr 2018, 09:42
Official

Good Day

Kindly note that feedback has been requested from our Network Team. Once again please accept our sincerest apologies for the inconvenience caused.

Regards

Dominic

MC
Magda C's update04 May 2018, 08:15
Reviewer Update
For 2 weeks I didn`t hear from Vodacom about this problem and the signal didn`t improve either. I am getting desperate!!