1 reviews | Active since Sept 2016
No Service! Vodacom don't listen to our urgent requests. No one phone us back.
<p>After several complains and e-mails we still not received a phone call from Vodacom as requested for someone to assist me. Now after I have already send an e-mail, the consultant that we have dealed with the last time, do not listen to my requests. Please could someone just contact me. Today we have received on all the cellphone's a message the following: " we recieved notification that the account holder of this Vodacom account is deceased, please contact ********** to discuss the various options available." When I called this number there are only 2 option available, and none of these options apply to these condition. Phathetic services all over even when you call in. Please contact me urgently. The last consultant was Dominic at e-mail **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
