DL
Duwayne L
1 reviews | Active since Aug 2021
08 Sept 2021, 21:35
NO SERVICE - VODACOM
Good day, it has been two months since I posted a message on this platform regarding the poor service received from vodacom , I then eventually got a call from them to complete a relocation form, which I did immediately and confirmed that they received it. Guess what? Its been a month already no response.. What is so difficult to schedule a installation and install the Adsl line that we pay for every month. Why must we beg for service that we pay for?
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Vodacom's replyOfficial
09 Sept 2021, 07:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2021, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team