No service! Useless!!! No feedback after almost 3 months since submitting documentation to Vodacom. Still waiting!!! Terrible!!!!

<p>After the previous complaint about Vodacom, they were very quickly to send us and e-mail to requests some needed documentation that we have send to them the same morning. After that, it seems that they have disapeared from the earth. No answers, no feedback, the telephone calls. </p> <p>This is very bad service. They drag everything so far possible out during this sad time in my life where I have lost my wife during an accident, and now that I tried every way to sort this out on my late wife's name, there are no support and assistance to sort this out as quickly as possible. Everyday that this case is not sorted out, it makes the trauma so much more. This is completely unacceptable for me. </p>