No service! Useless!!! No feedback after almost 3 months since submitting documentation to Vodacom

<p>After several tries to VODACOM GEZINA in Pretoria & VODACOM KOLONADE in Pretoria completed neccessary forms and supp**** all neccssary documents, I am still waiting for VODACOM with feedback and the requested information. I (have send an e-mail to VODACOM at ********** on the 7th September 2016 and received a reference number of 0035~SCR4 and still no feedback yet. I have (husband of LATE MRS CA VILJOEN) requested pre-mature cancellation quotes for all 5 (five) her existing contracts. I am still waiting for feedback aswell as the requested pre-mature cancellation quotes. I have send all the neccessary documents through to VODACOM with the requested. This is absolutely not acceptable to try for almost 3 months to sort all this out. </p>