1 reviews | Active since Jul 2010
NO SERVICE TO SPEAK OF
On 1/11/2017 I did my upgrade online and was informed someone would call me to confirm the upgrade. They got hold of me on 2/11/2017 and I was informed that the phone would be delivered by Friday 3/11/2017 as per their condition,being next day delivery. Well guess what..Its now TUESDAY 7 NOVEMBER and still no phone has been delivered to my work. I phoned numerous times and was told by RAM couriers that they have been there on Monday at 8h00..that is total nonsens, because our business opens before then I was on time and NO ONE was there. Portia also promised to get back to me and never did..just wanted the sale and now they could care less. If the phone isn't delivered by end of business today I will NOT proceed any further with the requested upgrade and they can cancel the contract!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team