SK
Simone K

1 reviews | Active since Jul 2014

05 Oct 2017, 13:39

No service Sucks

Got a contract with Vodacom in November 2016. They have been debiting me since, every month then all of a sudden a few months ago they cut all the phones and told me I owed them I then made arrangements to pay it off, I have been paying it but they still keep on switching the phones off. They cannot help me when I go into a Vodacom shop and they have since advised that I should go to Vodaworld head office in Midrand, I do not have the means to go as I work every weekend. I need someone from their accounts office to call me urgently on + ********** 6904 please

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Replies (1)
Vodacom
Vodacom's reply05 Oct 2017, 14:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team