M
Ms.Foord
1 reviews | Active since Nov 2022
30 May 2025, 14:43
No Service - Stutterheim
I live in Stutterheim, Eastern Cape. The Vodacom service is basically non existent, trying to get hold of customer care is a joke - emails are returned as 'the mailbox is full', trying to chat to an agent via their website is near to impossible. Absolutely a no go for anyone wanting reliable connection in the area.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 May 2025, 16:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 May 2025, 16:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jun 2025, 09:12Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to reach you telephonically on 3 occasions however we have responded via email on 2025-06-02 at 10:44:40
Regards Vodacom Consumer Website Team
Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jun 2025, 09:12
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to reach you telephonically on 3 occasions however we have responded via email on 2025-06-02 at 10:44:40
Regards Vodacom Consumer Website Team
Regards Vodacom Consumer Website Team
Best regards,