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AS
Alain S

1 reviews | Active since Mar 2009

17 Mar 2019, 10:15

"No service" still persists during Load Shedding !!!!!

It has been over a month since my last review about "no service" during load shedding and Vodacom still continue to ignore all my Messenger Messages. Vodacom, what have you done in a month to resolve the issue ?

0
Replies (3)
Vodacom
Vodacom's reply17 Mar 2019, 11:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AS
Alain S's update17 Mar 2019, 21:58
Reviewer Update
Standard copy and paste reply !!! Still waiting for communication from the last complaint !!! You respond just to make your ratings looks good on www.hellopeter.com. Hellopeter should ban these replies as they are misrepresenting your responded figures !
AS
Alain S's update18 Mar 2019, 15:00
Reviewer Update
Why did you not reply previously and also share this publicly ????? We never had an issue with the previous load sheddings unless Vodacom have not maintained their backup batteries etc ????? Awaiting your reply !!!