no service since 30/06.2016

<p>So my wifes plan was suppose to reset on the 01/07/2016, however this didnt happen I called vodacom and spoke to 5 agents after all of that dropped calls none of them helped me the only 2 agents i could make out was Candice and Mashoodu.</p> <p>After all that I decided to reach out to the social media team a guy called TN advised that he will be speaking to the acquisitions team to sort the issue out, I also told TN that my wife is travlling and not being able to make calls is dangerous and to my amazment he told me she shiould call 082 111 /111 ***!!</p> <p>She has had no service for 5 days now, please Vodacom please sort this out as I have paid you alreday and was told this is a bug on yourside</p> <p> </p>