No service regarding repairs

Item: Vodacom
Rating: 1
Author: Joan W

Have heard nothing regarding my tablet repair, Vodacom Repairs Canal Walk do not answer their phone or emails, they have an American recorded message which tells you the person you called is not available. Every. Time. Have called countless times. All I want is a repaired Tablet, hello, anyone there????? Job number ********** 0- ********** 7

Helpful (0)

Replies (2)

Vodacom's replyOfficial

13 May 2019, 13:14

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply13 May 2019, 13:14

Official

Vodacom's replyOfficial

14 May 2019, 12:35

Dear Joan

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Vodacom's reply14 May 2019, 12:35

Official