1 reviews | Active since Aug 2016
No Service - RED VIP.... Terrible
<p>We are a Red VIP Client with Vodacom, we have a monthly spend of R5500 to R7500 a MONTH with Vodacom.</p> <p>We have an upgrade pending with them and for a month we have been trying to RENEW the contract with no luck at all.</p> <p> </p> <p>Vodacom call center agents DO NOT help at all, put phone calls down, unintrested in helping, pass us from pillar to post. Just tried to cancel the contract and now told system is down.....I am so flabbergasted at the lack of service interest in Vodacoms employees. No help at all.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
