No service received

Being a client for more than 20 years I am appauled with the servoce I have received of late. I am working from home and is currently without internet now for the past 4 days. Non of the call centre agents knows what they r doing and teamleaders terribly rude and calls u on your name. No respect at all. No one attempted to come 2 my house to check what is wrong. Everytime you get the answer we have logged a ticket and it will take 48 hours. I am still waiting!!!!!! Your service is pathetic 2 say the least. I am cancelling all 5 contracts at vodacom. Better off without you.. Michellé van Dijk ***