No Service Received

<p>I would like to warn all of Vodacom Branch at BaySide Mall in Cape Town! I app**** for a new contract the 22nd December 2016 & still they haven't activated my contract - 6 January 2017! I took delivery of my new phone 31 December 2016 & every time i phone them to ask what is happening, i get told they are busy! I was advised by another Vodacom branch they only submitted the documents today, but when i asked to have my old number ported from Virgin Mobile they said they can't cause it was already in process! How do they get away with this kind of service or lack there of! especially cause i have been a loyal member of theirs for over 15 years & have 3 running contracts! I am horrified at this poor performance & want to cancel all my contracts!</p>