1 reviews | Active since Sept 2015
NO SERVICE !!!! Pathetic!!!
<p>All I want to do is cancel my contract. I have received the premature quote on the 25/10/2016 and made the payment on the 25/10/2016. Emailed all the documents on the 26/10/2016. NO SERVICE!! Today 08/11/2016, after sending the email with all the documents required 10 times and after 5 calls to Vodacom nothing has happened. When I spoke to the Vodacom consultant today they said I can only resend.. Asked to speak to his superior and he sai unfotunately we get this allot and my superior and he said no sorry the superior does not talk to clients. What the hell. How does this work. I just want to cancel my contract, I have made the payment!!!! Please help!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per our telephonic discussion, this query has been resolved.
Regards,
R. Maart
As per our telephonic discussion, this query has been resolved.
Regards,
R. Maart