AI
Annie I

1 reviews | Active since May 2011

27 Jun 2022, 11:41

no service or obligation to respond

I have been trying for months to change my debit order details however i dont even get a response back from vodacom or the outlets. this is frustrating and i am being charged fees for vodacom's incompetence

0
Replies (1)
Vodacom
Vodacom's reply27 Jun 2022, 11:54
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team