RR
Roderick R
1 reviews | Active since Oct 2020
17 Nov 2020, 12:06
No service or loyalty from Vodacom.
I have written not less than 3 reviews on this site regarding the poor reception at my property from Vodacom. After every review Vodacom immediately send me a message that one of their agent will contact me which does happen. Unfortunately that is where it ends. I have now contacted a private contractor to help me and his answer to me was that Vodacom will install a booster to rectify my problem. Please Vodacom I know you are watching this platform 24/7 so if you are going to get an agent to contact me make sure that the person is able to assist me with my query and is in a position to make dississions.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
17 Nov 2020, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Nov 2020, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
