KP
Kobus P
1 reviews | Active since Nov 2019
15 Nov 2019, 10:25
No service or feedback as promised from Vodacom
After I commented here, Vodacom assured me that a consultant would get in contact with me. Again it's a week later and nothing. I called Mr. Godfrey Mangena in the sales department, he had no update so he took my number and would have contacted me later; this was a week ago as well. Just ridiculous!
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Vodacom's replyOfficial
15 Nov 2019, 11:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Nov 2019, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team