No service or feedback

<p>I logged a complaint with Vodacom 082111 on 05 Jan 2017 regarding signal/network at my residence. On or about 16 Feb 2017 I received a call saying that a booster can be placed at my residence, I requested a email stating the stats and details as I needed to run it past the Body Corporate and I would give feedback ASAP as my wife runs a business from home and needs a reliable and worki g signal/network. I have visited Ballito Vodacom with no success and Gateway was able to give me a Jhb telphone number and name of person to contact and the Ass Manager also sent an urgent email regarding the complaint. The Jhb number was called and I was told the person works in Cape Town not Jhb. Phone Cape Town and get told he doesn't have a direct line so all they can do is send another urgent email. Todate I have not received any further calls or mails from Vodacom. But lets not forget monthend they take their money irrespective of the service they give. We have to even leave the Estate to go out to be able to get a signal/network. Totally unacceptable service.</p>