AVdM
Andre Van der Merwe

1 reviews | Active since Aug 2016

12 Aug 2016, 14:28

No service or data

<p>The service at my house is awful. You have to stabd at one place otherwise the signal gets lost. I work from home and I am struggling to get ahold of clients. My data is also very very poor. I work in construction and its important for me to contact clients or be contacted by new clients. Please fix this urgently since the signal used to be okay but its terrible now. Barely get 2 bars of service</p>

0
Replies (2)
Vodacom
Vodacom's reply12 Aug 2016, 14:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply13 Aug 2016, 09:04
Official

Kindly Note;

This instance has been escalated to our Network Support Team they will assess this instance and revert back to you directly.

Best Regards

Elroy

Best regards,