ST
Shaun T

1 reviews | Active since Jun 2018

19 Feb 2024, 14:19

No service, only ******ionate debit orders from Voda****

If it was possible to give NO stars for Voda****, I would. This is in complaint at the atrocious, disgusting & demeaning manner Voda**** has chosen to deal with my query. I logged a request for relocation on the 06/01/204 and today 19/02/2024, 7 weeks later I am no longer to having my fibre service restored. I have paid more than R1600 to Vodacom for absolutely zero service only ******ionate debit orders. The client services line, is not actually that. It’s a line Voda**** uses to bull**** & frustrate paying clients. Siseko Qqirana together with Ulrich Koopman are the people who Vodacom have been using to lie to me about the progress of my query, they have even resorted to blatantly ignoring my emails, & plea’s. I need my services restored by Voda**** and for the monies paid without service to be credited back. I am taking this to the Ombudsman and the CPA for sure

0
Replies (1)
Vodacom
Vodacom's reply19 Feb 2024, 14:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team