No service, No Vodacom

Vodacom online upgrade department, is utterly useless. Wednesday I phoned in for my upgrade on the Iphone 11 128 gig "black" for R1699, which I'm also still waiting for the confirmation. After not hearing anything. Saturday morning I phoned in. When they told me that the device I wanted is discontinued. No notification to let me know that the device is not in stock or discontinued. I would have been in the dark, and no one from the Vodacom departments would have informed me if I did not think to contact them. Still waiting for a phone call from the upgrade department 3 hours later, and I can bet that I will not hear from them. Saturday working hours 9:00AM till 14:00PM. I have been with Vodacom for more then 10 years, and this is not the first time that I have received this type of service. And every time I first have to throw my toys out to receive some type of positive service. Your employees are not doing there work correctly, and we the customers always receive the sort end of the stick. This is really the final straw, and will no longer deal with Vodacom as I will be canceling my contract tomorrow. And moving to someone that at least will try to make there customers happy. Vodacom you are ***********.