CB
Carien B

1 reviews | Active since May 2016

19 May 2016, 07:51

NO service NO Responce NO feedback from Vodacom

<p>I Have an contract with vodacom, after much issues of incorrect billing and debiting I asked for statements from Vodacom regarding my account never in 25 months have i received one statement and after i asked them to update my information so that i can receive statements they still did not respond - not via email, sms or tellephone - nothing!!!! I want to settle my contract with Vodacom and never want anything to do with them ever again!!! Please get in touch with me as i cannot get in touch with you becuase of the POOR service on the helpline!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply19 May 2016, 08:01
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team