1 reviews | Active since May 2015
No service, No knowledge, No Nothing
<p>Since 3 December 2016 I got messages that I cannot log onto the E-mail. I contacted them more than 20 times, even went into East Rand Mall Vodashop, but nobody can help to get my e-mail connected again. The only answer I get from everyone from Vodacom is "I am Sorry". Well Vodacom I have been with you since the launch of cell phones in South Africa (20yrs + ) and i am about to say CHEERS, *****ENS, GOODBYE. Your operators are not trained and sounds one is boring them with the same story and keeping them from falling asleep on the job. It is over 2 months and Vodacom cannot get it right.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Got a call from Vodacom to assure me all is well and I was accidentally unsubsribed with their new update. But guess what!! I still CANNOT log into my e-mails. BAD BAD BAD.
Got a call from Vodacom to assure me all is well and I was accidentally unsubsribed with their new update. But guess what!! I still CANNOT log into my e-mails. BAD BAD BAD.