MT
Marietta T
1 reviews | Active since Dec 2018
04 Sept 2019, 11:05
No service , no integrity
I have been a client of Vodacom for more than 25 years , I have had to pay for sim cards that were not mine and no refunds , pay now for a contract that I did not sign up for being for 3 years instead of 2 and now not getting refunded my 200R from vodacom Table bay mall as I sat with the phone technician for 5 hours and he just messed up all of my new phone ... luckily I Apple in Canal walk fixed all of this in 90 minutes .., so well done to iApple store Canal walk and I am rather appalled by yet another time Vodacom messes up and “*****s “ without stepping up to good service !!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Sept 2019, 14:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2019, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
