No Service/No help/ Dead ends everyhwere

<p>I got a contract for a Huewei P8 (R8000 phone/8core processor and 3gigs of ram with 5.2 inch screen) , It lasted 6 months and stopped charging. Being under warrenty i took it back to vodacom and they send it for repairs. After weeks i decided to follow up as they are not bothering to contact me, They tell me the phone can not be repaired i can pick a new one valued at R6000? I took this contract just for the device i could care less about the rest. I want this contract to be terminated or i want a working huewei P8. I am getting nowhere and had to refuse to leave the vodacom shop in Cresta before they even attemted to pick up the phone and still said no. I am calling every person in vodacom and getting nowhere please help, I will also launch a complaint with the consumer protection act and ombitsman because of the lack of response i feel this will go on untill end of contract term :(.</p>