1 reviews | Active since Aug 2016
No service no follow up - no data BUT I PAY MY ACCOUNT
<p>Visited The Grove several times as from 2august. No sulotion to case Ref Trade Centre Mr Moroa REf1- ********** 3173. I don't receive data . Every month after my new contract 5/2016 the same story. Eg your number has not MEGRATE. Last stories was on 11/8,that my complaint was nothandeled which was on 2/ 8, because the consultant did nott do his/her work. Next day, the consultant did not understand the complaint loged at IT on 2 August.Iam desperrate. No department wants to help.gets sent from the one department to the next as from 2 August. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Please do not offer me any data. It is already the middle of August. And still no service or effort to help m . I cannoy use my phone It seems to me VODACOM is not copotent to help clients. Sent them from on deptment to the next. Lies about infotmatio . I would realy like to give vodacom back their phone and get a desant company to assist me with poblems
Please do not offer me any data. It is already the middle of August. And still no service or effort to help m . I cannoy use my phone It seems to me VODACOM is not copotent to help clients. Sent them from on deptment to the next. Lies about infotmatio . I would realy like to give vodacom back their phone and get a desant company to assist me with poblems
No support or sulution yet. All infotmation was sent three time. Iam now desperate. Please assist me with VODACOM. Stlll not conected.
No support or sulution yet. All infotmation was sent three time. Iam now desperate. Please assist me with VODACOM. Stlll not conected.
No service no sulotion from VODACOM. Being sent from one consultant to the next.I spend nearly 2 hourse today on line with Client Care deptment, one complaint locked after the other. Close complaints with out comments Ref. 1- ********** 933173. Last complaint was made on 14 July . Mr Maroa took case and said he would look into it Ref. 1- ********** ********** . Still open, nothhing has been done, case was handed over to Hellopeter ref no EC-047N-2QJABC. Information was sent to VODACOM as requested but no reply from their side. Next debit orderdue 1 September 2016 R417.70, no data notconnected to vodacom network as from 1 August 2016. My vodacom number did not migrate to the new system when I took out the new contract 1/4/2016,Every month since April the same story. No date and no connection to vodacom network . But vodacom can not see that on their system.Many calls many visits to The Grove Pretoria East. No support. Get sended from one department to the next.iam desperate for a sulotion to this problem. I would rather have this mess cancelled. ********** 098.Account ********** 7-7
No service no sulotion from VODACOM. Being sent from one consultant to the next.I spend nearly 2 hourse today on line with Client Care deptment, one complaint locked after the other. Close complaints with out comments Ref. 1- ********** 933173. Last complaint was made on 14 July . Mr Maroa took case and said he would look into it Ref. 1- ********** ********** . Still open, nothhing has been done, case was handed over to Hellopeter ref no EC-047N-2QJABC. Information was sent to VODACOM as requested but no reply from their side. Next debit orderdue 1 September 2016 R417.70, no data notconnected to vodacom network as from 1 August 2016. My vodacom number did not migrate to the new system when I took out the new contract 1/4/2016,Every month since April the same story. No date and no connection to vodacom network . But vodacom can not see that on their system.Many calls many visits to The Grove Pretoria East. No support. Get sended from one department to the next.iam desperate for a sulotion to this problem. I would rather have this mess cancelled. ********** 098.Account ********** 7-7