1 reviews | Active since Sept 2012

15 Dec 2022, 19:03

No service no fibre for two weeks

Vodacom fibre

We have had no fibre since the 3rd December

The after service since activating this line has always been sub par

It’s not acceptable and we will no longer tolerate it

We expect a technician to address the issue

From day one we had had problems and you never correct

Further that we expect our next bill to be less than time we have had no service at this point 2 weeks currently

We will not pay full debit as services have no been rendered as per the agreement we signed

Fix the line or we will be taking out business elsewhere

0
Replies (3)
Vodacom
Vodacom's reply16 Dec 2022, 08:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update20 Dec 2022, 16:22
Reviewer Update
No one had addressed. !!!!!
's update23 Dec 2022, 15:50
Reviewer Update
Still not address

Boycott Vodacom they do not care for customers