NO SERVICE, NO FIBRE, DISGUSTING

STILL NO FIBRE, AND ABSOLUTE NO HELP FROM VODACOM CUSTOMER CARE, AND VODACOM TECHNICAL DEPARTMENT!!! I am being messed around by vodacom fibre, customer care and technical department. I app**** for vodacom fibre, on the 25th of September 2018, all the paper work was completed and approved by the 27th of September. The installation was scheduled for Saturday the 6th of October 2018 from (9am- 12), the 1st team arrived at 9:30 they called to let me know they are slightly late, they called the 2nd team to complete the router installation and configuration, scheduled to arrived at 11am, at 13:00 the 2nd team didn't arrive. I called installations, and was told the technician will arrive by 14:00, he only arrived at 15:50 - he did a few things and told me that the connection needs to be patched ( and he cant do it till monday, and he is on his way to go watch the Rugby)and he will only be able to do so Monday Morning 8 October, and they be finished with the installation before COB on Monday. I arranged with my son to be at home on Monday. NO ONE SHOWED UP to complete the installation. I called Monday afternoon again, and I called on Tuesday the 9th as well, the technical department called me late on Tuesday the 9th to make a scheduled appointment to install and configure the router on Thursday the 11th of October 2018 at 16:00, the installation was done, but I was told that the previous technician made a mess. That evening when I tried to connect all my devices to the Fibre, I had no internet connection. I called the call center and was told that they don't know what is wrong. And that they will re-set the router from their side. Friday 12/10/18 - still no internet, called again. And was told a call will be logged. Called and complained again - eventually technical called me and made a scheduled appointment on Friday 26/10/2018 at 13:30 to come fix the Fiber. I took 1/2 day leave to be there to get the fiber sorted. No one pitched up, I called Care 5 times on Friday, no answers to why they didn't pitch up on Friday, but so sorry for the inconvenience caused, please can they send a technician Saturday the 27th at 9am, I said it is fine. Saturday at 9am I received a call t tell me the one technician didn't pitch up for work, but they promise that they will be there at 12 to configure the router. (this after I cancelled my 1/2 marathon race on staurday). by 13:00 no technician and still no fibre, I called again, and was told scheduling department that they will be in contact with me..... At 14:00 I left my house for a family get together, at 14:30 I got a call to say the technician is at my gate, I asked them to wait - left the party and went home, was at home at 14:43, no one at my gate - I called the technician and was told that oh no he is on his way ...and he asked me to send a location pin, he arrived at 15:30 ???? he then fiddled around, and i was told that it is soccer and he is a big supporter of football, he did a few thing and at 16:35 he told me that the router configuration got stuck on the system, so I still don't have internet connection. I canceld my Telkom ADSL when joined vodacom fibre. I have kids who need the internet for their school work, (they on e-books and need the internet) . I have run out of data on my phone twice, as I have NO internet at home. I have been messed around by vodacom, I need to be compensated for my time, my leave I took and the race I entered and couldn't run. Our complex is vodacom fibre only so I have no other option except vodacom, this is beyond not funny anymore!!! I was also told that I will be contacted 1st thing this morning .... guess what .... No one called me.... Vodacom just DON'T CARE!!!!! Beyond fed up!!!!