MC
Marc C

1 reviews | Active since Dec 2014

14 Apr 2023, 13:29

No service no feedback no business CEO isnt doing anything for his clients

No response now Month what 6 months

2 months waiting for a a proper response emailed the CEO's team as well they quick to say something like they going to re open the deal but that was last March 22nd... its April 14th now

pathetic service after 20 years this is how it gets treated.

after this im going to email AGAIN for the millionth time. We had a tarrif increase between all this so i get that the deal cant necessarly be R699 still but then R710 or what ever it is (honestly you increased the data cap ??)

Call me NOW! no more emails only solutions i dont want to hear anything except yes your deal is available like discussed.

Regards Marc Cognet

0
Replies (1)
Vodacom
Vodacom's reply14 Apr 2023, 14:08
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team