No service no delivery
<p>I ordered a upgrade via the Vodacom upgrades service telephonically. I was promised they had stock and the new phone will be delivered to me by Tuesday 15 Nov 2016. It's now 48 hours later and no delivery yet or word from Vodacom on the matter.</p> <p> </p> <p>After contacting them and trying to determine when I can expect delivery, I was told maybe next week.</p> <p>This ongoing **** service is what these service providers EXPECT us to live with and I'm not willing to.</p> <p> </p> <p>Vodacom need to understand that their are oppisition service providers out there who'd be happy have us disgruntled customers, like myself.</p> <p> </p> <p>My mission today is to cancel my contract with Vodacom and go somewhere else.</p> <p> </p> <p>Regards,</p> <p>W</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
