1 reviews | Active since May 2009
No service, no communication, no refunds
<p>We took out a new contract at vodacom middel August 2016. I wanted to keep my prepaid number as I had it for years. After two weeks of no service, I asked for a new number just to be able to have service again. At the end of August they took R4000 from our account, which is no where near what we signed for. Two weeks again, no progress, no refund.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still no communication from vodacom.
Still no communication from vodacom.